Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Customer on Invoice

Good day


There is one customer on our first invoice that did not arrive. As we are new to system and getting to know system. Is there a way to reverse commission on that customer?


Kind regards



In future if you get a customer that does not arrive you need to mark them as a 'no show' on the system so that you won't get charged commission.  For the invoice you have already received you should email the Finance team at so it can be sorted out.  Use the mail icon marked Inbox.