1

cv codes

does anyone else feel that it is unacceptable for guests to be allowed to book with their credit card details but not put their cv code in , this means when they don't turn up you are unable to take payment ?


10
BrookAve

 

Hi Wheal Tor

 

Are you referring to direct booking with Guest payment details and your own Payment Gateway service /device (PoS ,ePoS) ?

Or BdC issued VCC?

 

If its direct payment they simply set policy to all rates are prepayment and that will put a stop to any nonsense. Also good to have for last minutes and close check-in dates.

Alot less stressful for you then :)


Kind Regards

5 months ago