Dear Valued Partner

Dear Valued Parter, 

Please kindly cancel the following reservation due to it was a double booking.

Booking.com reservation number: ***-***

Name of guest: ***

C/I: 15th, July

C/O: 16th, July

If you have any further question feel free to contact us again at your best convenience. 

We hope to see you soon.


Best regards,



Front desk Liao

1 Replies

Leandri Klopper


Double bookings needs to be dealt with via Booking.com directly. Sadly you need to send this message via your Extranet -> Inbox -> Booking.com messages. 

I also doubt they will cancel a booking when it is a double, they have very strict rules.

Perhaps go and check out the FAQ section on the forum about Double bookings. 

Keep well and best of luck!

1 year ago