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difference in invoice amount and bank credit

I am the owner of property number ***. I had a reservation with the number *** in the name of the host *** ***. Booking indicated that  sent € 122.08 to my bank account, but I only received € 95.39. My bank does not charge fees for this service. What is the reason for this difference? it´s a booking error?

thank you

Ricardo SIlva

Profile picture for user b
BrookAve 1 year ago


commission i would think


but since we cant handle account enquiries here ,you will need to talk to support.



If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox