Differentiating Pre-paid reservations from Hotel Collect
In the last few months we have noticed some reservations coming in as pre-paid to booking.com. Our set up has always been hotel collect, so the pre-paid reservations are causing some confusion. To streamline things we would normally have pre-paid and hotel collect reservations come to our PMS on different rate or tariff codes so that we can easily assign proper charge routing. However, I don't see a way to do that in the booking.com extranet.
We use V1 and iHotelier. Anyone else have these problems? How did you handle?