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Differentiating Pre-paid reservations from Hotel Collect

In the last few months we have noticed some reservations coming in as pre-paid to booking.com.  Our set up has always been hotel collect, so the pre-paid reservations are causing some confusion.  To streamline things we would normally have pre-paid and hotel collect reservations come to our PMS on different rate or tariff codes so that we can easily assign proper charge routing.  However, I don't see a way to do that in the booking.com extranet.

We use V1 and iHotelier.  Anyone else have these problems?  How did you handle?


10
BrookAve

 

Hi 

 

Im puzzled by the "some reservations coming in as pre-paid to booking.com" . 

 

how can only SOME be and not all?

4 months ago