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Dishonest property owners but still operating on

I am a property owner who has worked with for many years and as many of you probably also do use, quite frequently for personal trips. 

I booked an apartment for a 2 night stay in Leeds early November 2018 for myself and was conned by the owner out of £98. I called straight away at the time and they were very helpful but could not do anything about recovering my money for me. They did however say they usually managed to filter out these scamsters but unfortunately even after nearly a year I still see this property on listings.

These type of dishonest property owners create a bad impression for all of us and certainly can't be doing any good but why does it take so long for to take any definite action against them ?

Gopakumar Menon 3 years ago

@stay did you eventually get your money back? there must be more stringent measures to audit properties before they go live on or any OTA. Its shocking that no one from booking ever takes notice of these forums and respond with findings and actions. 

Eddy 3 years ago

No I never did but could not do anything about that as the scam is built into their cleaning charge which is not evident when you book. When you try and cancel even 1 minute after you have made the booking they have a fixed cancelation charge of £98. The whole thing is designed to get you to cancel so they get their cancelation charge. should stop listing the property as it's clearly a scam but it's still on's website to this day. You can also tell not many people have actually stayed there as it only has 13 reviews. Most people probably got scammed the same way I did which obviously doesn't allow one to give a review. 

This is the property by the way so beware;sid=68b288523367a8ba4b10ef634cc798a4;checkin=2019-08-16;checkout=2019-08-19;dest_id=-2600941;dest_type=city;dist=0;group_adults=2;group_children=0;hapos=10;hpos=10;no_rooms=1;room1=A%2CA;sb_price_type=total;soh=1;sr_order=popularity;srepoch=1565383745;srpvid=f2e0926040e10184;type=total;ucfs=1&#no_availability_msg