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i have 2 disputes:
***, we have not received payment, checked bank statements
***, no payment received
I have not received any money for 6 bookings
I have a caravan in France but because I don’t have a French bank account they won’t pay me !!
has anyone else encountered this problem
I have contacted booking.com but they won’t email myself with any resolution and spent hours wasted trying to do so
when/if I get the monies owed I will use other platforms next year to advertise not booking.com for sure 🥴
Unfortunately by posting 3 times on this you mark the query as Answered so less likely to be seen.
No this is not a regular problem otherwise no one would use the platform.
You say they won't resolve but presumably they have told you what is needed to be paid.
I’ve only posted twice
yes they say I need a French bank account
ridiculous for a company that trades its plight worldwide
Actually its not and has nothing to do with BdC, its entirely to do with,
anti money laundering.
But yes there should still be awayvto accomplish both having a non local bank and prevent money laundering
As for topic here, all finance disputes need to be logged, nothing anyone here can deal with.
Logg by sending a message , set topic, subtopic.
Start in extranet, inbox, booking messages, on right , see contact options, click.