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1

dispute

good day,

i have 2 disputes:

***,  we have not received payment, checked bank statements

***, no payment received

 


1
rab newton

I have not received any money for 6 bookings 

I have a caravan in France but because I don’t have a French bank account they won’t pay me !!  has anyone else encountered this problem 

1
rab newton

I have contacted booking.com but they won’t email myself with any resolution and spent hours wasted trying to do so 

when/if I get the monies owed I will use other platforms next year to advertise not booking.com for sure 🥴

9
Sharonpowney

Unfortunately by posting 3 times on this you mark the query as Answered so less likely to be seen.

No this is not a regular problem otherwise no one would use the platform.

You say they won't resolve but presumably they have told you what is needed to be paid.  

1
rab newton

I’ve only posted twice 

yes they say I need a French bank account 

ridiculous for a company that trades its plight worldwide 

11
BrookAve

Actually its not and has nothing to do with BdC, its entirely to do with,

anti money laundering.

 

But yes there should still be awayvto accomplish both having a non local bank and prevent money laundering 

 

 


As for topic here, all finance disputes need to be logged, nothing anyone here can deal with. 

Logg by sending a message , set topic, subtopic.

 

Start in extranet,  inbox, booking messages, on right , see contact options, click.