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Disputes and Invoices

Dear Support, Hope you are doing well. Our property has been suspended saying that there is an invoice ($1374) overdue since March 2021. But there is no reservation in the Jan to April 2021. All reservation were cancelled and we never charge any customer. So this invoice is wrong. Please issue us a credit note for that and release our property again. Please see the attached screenshot there is reservations in the month of March and February, all were cancelled. Thanks Accommodation number: *** Invoice number : *** Date: 3/3/21 USD 1,374.00

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BrookAve 1 year ago

Not support,  you must message them via extranet 

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BrookAve 1 year ago

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox