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Don't know how exactly i pay commissions

Greetings, my name is Fadhel and i am stuck at how to pay the commission. i downloaded the pdf of the invoice and after that i didn't know what to do , i have no online payment methods so every payment is manual. And yesterday was my payment due was yesterday and i don't know what will happen.
Thank you in advance. 

7 Replies

7
Aaltje B.

Hi Fadhel

Could you please call your local help centre / finance department .

And ideally before Easter.

And tell them what happened.

Because you ring, or leave them a message so your account won't be blocked.

You can ask them if BDC will take that money from your account every month.

You can login via the Extranet of BDC and go to Inbox and message to send them your request.

The contact number should be underneath that.

Or under "home" .

If you are not familiar with it, ask someone you know and trust, that is computer knowledgable, and help you with calling or writing.

They can arrange something for you I am sure.

Don't delay, because if you do nothing they think you will be a permanent non payer, and they block your account.

hope you come through today.

Wishing you a happy Easter.

Greetings

Aaltje B.

2 months ago
9
M Adamopoulou

Fadhel very sorry to hear about your struggles.
In my invoices there is always information how to pay booking.com commission. Are you sure there is no payment instructions in your invoices.
Wish you all the best.

2 months ago
1
Fadhel

Greetings,
Thank you for reaching out to me Mr.Aaltje and Mr Adamopoulou ,
So i followed your instructions i went yesterday to my local bank ( UIB ) and sadly i was informed that they can't send any money to other countries due to our country poor economy and restrictions. And today i went to the central bank that have access to everything bank related hoping to find a solution but unfortunately they said it's impossible to transfer the euro currency anywhere and even used the term illegal.
Honestly i don't know what to do at this point , i would request to change to online payment but what will happen to the March and April commission, I would appreciate it if you contact me directly and see if we can make an agreement.
Best regards from Fadhel.

1 month ago
7
Katerinka12

Fadhel, you should write directly to Booking. Go to inbox, choose message to Booking and Finance. If they operate in your country, then there should be a way to settle the commission.

1 month ago
1
Fadhel

Thank you for responding Yes i messaged them the minute i commented here, they told me they will try to resolve this issue until then i don't have to do anything.

I appreciate all the help i got from this community, you guys are awesome!

1 month ago
9
M Adamopoulou

Nice to hear that BDC will resolve your payment problems.
Wish you all the best.

1 month ago
7
Aaltje B.

Hi Fadhel,

I am glad the help team of BDC is reaching out to you.

Have a Happy Easter!

Greetings

from Aaltje (Mrs) B.

1 month ago