Double payment and refund due on establishment ***. Guinea Fowl House B&B
Please can you assist me with the following double payment made.
Herewith the following payment made from ***.
Jan R276-00 paid on the 6/1/21
Feb R1051.56 paid on the 25/2/21
March R812.64.paid on 29/3/21 This was an error on my part as the correct amount should have been R934.54.
I paid the balance due R121.90 on the 26/4/21 so the full amount was paid up.
April R 972.90 paid on the 22/4/21
April I paid R934.54 AGAIN on the 26/4/21 (out of desparation) and requested that my establishment be open again.
Please could you go into this matter and let me know if we could settle the above, or deduct this amount from April commission due to you.
I have had no feedback from your finance department or able to make contact with 0800981005 as it comes back as NOT IN SERVICE!!!
I have left numerous messages and tried to make contact on following No 021 681 2983,, 021 681 2984 and 021 681 2520 but this is now not possible any longer. PLEASE could you inform your partners with booking.com if these contact details are no longer in service.
Hope to hear from you at your earliest convenience with regards to the above.