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DOUBT ABOUT HOW TO USE BOOKING.COM

THE BOOKING.COM PEOPLE ARE ASKING FOR THE COMMISSION FOR THE BOOKING THAT NEVER TOOK PLACE SO HOW TO DEAL WITH IT, PLEASE SOME ONE GET IN TOUCH WITH ME .

THANK YOU.

 

1 Replies

7
fluff

Non arrivals = "No Shows", you must mark every such no show on their individual reservation page, if you can charge them (according to your policies) then mark the no show as "do not waive charges", if you cannot get funds mark the no show as "waive charges". The latter will cancel the booking and BDC will not charge commission.

For the existing invoice(s) you will need to appeal to BDC that you were unaware, as a new user, of the requirement to report no-shows. It is my experience, echoed here, that they will cancel these charges in good will on the first occasion but will charge if you omit reporting again.

2 months ago