We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Email from Booking.com

Hi does anyone know what the email sent out today by booking.com means with regards to 'uodated GDT' - what does it mean for owners?.

Many thanks

5 Replies
250 Views

3
Mike

I'm wondering too.

+2
1 year ago
3
Mike

I followed below instructions:  But couldn't find what we are supposed to do. Terrible!

"If you have a digital contract with us, you can now access the GDT via your Extranet under the tab Accounts/Contracts. If you don’t have a digital version yet, you can request a copy of the GDT via the button on that same   Extranet page." 

 

 

+1
1 year ago
1
Schantell

I would also like to know...What does it mean when they say they have removed the bidding restrictions from the agreement? We are now allowed to bid on Booking.com via online search engines if we wish to, but I still don't understand what this means...?

1 year ago
3
Mike

I contacted B.C. and they told me as long as I don't do anything nothing will change and can carry on as usual. Am still unsure as to what "it" is but not worried that my listing will be suddenly taken off the site!

1 year ago
1
Schantell

Good morning

I have received feedback from the Johannesburg office that basically what it means is that you are now allowed to use "Booking.com + Guesthouse" as an addword in your Google addword campaigns. See below:  

Regarding tools like Google Adwords and SEO, you can now bid on "Booking.com + House Higgo", (For example) whereas before there were limitations around doing this from your end.

Hope this helps.

Schantell

+1
1 year ago