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Emergency closure of property

I have guests booked in but have a leak and need to cancel the bookings! Any advice only 48hours before check in

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BrookAve 1 year ago



 Immediately call partner support, and not post here, as they will never see this.


phone support to cancel


If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    ***public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox