1

Fail to update bank details

Hi Booking.com Partner,

This afternoon I received my first guest from booking.com, tonight I try to update my bank details, however unfortunately I fail to update after many attempts, the message pop up is " An unexpected error occurred, please try again later." I try with all my banks but none of them work, this thing really frustrated me. I hope you all can help me rectify this problem as soon as possible.

Best Regards,

James Lai


9
Sharonpowney

This is the partner forum, ie. other hoteliers, but for this technical problem you need to contact the Help team at booking.com.  Use the Inbox icon on Extranet.

1
James Lai

Dear partner,

I am glad to inform you all that I have successfully add my bank details to booking.com for them to make payout for me this morning.  I still wondering why I fail to do so in the last few days.  Thanks for your advice