Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1

Fake reservations in my apartment

Dear booking service,

please I would like to ask you to call me back on my telephone number: ***, because of your customer number does not exist anymore (***)

In last one month I have received 3 or 4 reservations and nobody come to our apartment and it was not possible to contact the guest. Thatswhy they booked my terms..

 

Can you please call me back or send me your new telephone number on which I can reach you?

Thank you in advance.

Veronika