Use our data-driven guide to capture late-season demand.

Profile picture for user kimtrang.othkim.gmail.com t
1

Faked Reservation and payment

We got email today from booking.com about paying for the comitsion for the reservation that it didn't happen, didn't work out, no amy payment from guest, and  guest didn't check in and neither couldn't contact with guest or booking for any feedback but now we still have to pay for comitsion.

We are really confusing, and don't know why what is happening 


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

contact partner Support

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile


  10. how to contact partner support via private assigned number in inbox

Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

contact partner support as per below 3 options.

 

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox