Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Finance Department: >2 months waiting for simple change

On June 10th (over 2 months ago) I requested to correct the situation that guests cannot pay by credit card on my listing. All my financial details are complete.

I have sent several messages through the Intranet, called several times to Partner Support.

They have sent internal messages to the Finance Department on several occasions.

Today I called the Finance Department directly on the number I was given. I hung up after 35 minutes of waiting. 

Really, is this what I pay so much commission for? Sorry to say it, but what an incompetence from Booking and waste of my time.