Finance department no response
We have a commission dispute, and some other questions about the commission calculation that seems to go wrong. We have been sending messages to booking now for over 6 weeks (!!!). The dispute is also still pending without any response. In the meantime we keep paying hundreds to thousands of euros on commission, to the company that doesn't even bother to reply to our messages! Tried to call a few times as well but after 60 minutes of waiting time.. yeah..
Does anyone have the same experience, or maybe a solution?
Please to hear, with thanks!