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Finance/ invoice

I have called and sent several messages to Booking/ Finance. A commission  was uncorrectly charged to my account on October 19.  This commission was already deducted on the payment I received in September. After countless messages and phone calls the invoice still appears as unpaid in the finance tab... I really do not know what to do anymore to solve this situation.


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BrookAve 1 year ago

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox

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Alison Rees 1 year ago

I have tried this root to get commission back.....no such luck. Good luck trying though