Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started



Why is my location only eligible for cash damage deposit? Will that change in the near future? How does one go about damage deposits if no one is there to collect money?

Can I have my listing converted into USD?



Hi Ciel,


Damage deposit has always been cash for us all.

But thats not to say you cant contact them become they arrive and ask for it to be transfer by bank or other such as Revolute, paypal etc.





Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :…


How To Contact


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.