1 Chad Engelbart Financial I have been waiting for financial to give me a full refund on my booking from Ez-8 hotel Palmdale California *** *** 9 Sharonpowney You have posted this on the partner forum so we are not able to help with a refund. Contact the booking.com help team using Inbox icon on Extranet. Anonymous Hello Chad Engelbart! Thanks for your question, and welcome to the Partner Community. It looks like this is not something other fellow partners can help you with, please contact support.