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First payment

My first guest checked out on Sunday but I cannot find any information on the amont I am due to be paid and when.  I have been on finance and looked through every tab but there is nothing giving me an amount to expect or date of when it will arrive? Can you help please?

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BrookAve 1 year ago

Hi Wendy,



That will be on the reservation detail page. and related info.


If you actually signed up for BdC Online payments or Payments by Booking, then I think its the Docs & Invoices or reservation statement view under finance that will show it.





If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

Wendy Monaghan 1 year ago

Thanks, I contacted them and apparently there is no information in finance section for pending payments only a date of next payment. They only put info in the finance section once you have been paid. As you say only info is in the reservation section.