Forced refund of non-refundable bookings for Corvid-19 cancellations???
Booking.com makes us to refund non-refundable bookings.
If we don't, they will refund those bookings and invoice us.
They don't even ask the guests to TRY to claim travel insurance.
We will go bankrupt as a small business if we have to refund all prepaid non refundable bookings.
I highly doubt this is even legal, to simply override our policies (the guests agreed on a nun refundable rate upon booking and were asked to get travel insurance).
How do you deal with this???