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Front Desk Supervisor

Hi There! We have a new AGM here at the Summerland Waterfront Resort & Spa, Hotel ID ***. Jason Brown is no longer at this resort and Lisa Jaager had taken over the AGM position. Please advise the name and contact information of our Booking.com representative. We have some questions and possible changes that we would like to discuss. Please call Lisa at 250-494-8180, Thanks

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BrookAve

Hi Jason Brown

 

This is the partner community forum, not a direct channel to the BdC support.

 

For this you need to go to the Extranet dashboard, where you can make the changes youself.

 

Also under the Inbox menu is Booking.com Messages, in there click on Contact Us.

This will reveal phone number and message option. due to the nature of the request you should use the phone number.

If you do not do this no one will call that number above.

 


 

Also under the top circle menus on right is Account, under there is Contacts where you can update. set new email addresses if needed. for frontdesk, General Manager etc..

 

 

Kind Regards.

 


Note:: adding your property link to your partner profile helps other partners help and advise you.

 

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

7 months ago