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Give money back today
Hello
Guest should have booked today but I am very sick. How can I give the guest his money back as soon as possible so that he can book something else today?
Andy
Hello
Guest should have booked today but I am very sick. How can I give the guest his money back as soon as possible so that he can book something else today?
Andy
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting an action request will not result in any action at all, here.
Hi Andy Makiese
ELSE
Contact BdC Support as per the visual guide below or the short version here:
1) In the extranet, go to the ‘Inbox’ tab.
2) Select ‘Booking.com messages’.
3) Click on ‘See Contact Options’.
Topic : Account
Subtopic : Other, then phone number is revealed on right
Kind Regards,
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
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