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A guest arrived and I have no reservation for her. What do I do. She reserved at agoda

A guest arrives with an Agoda reservation number and I have none from 



its simple if you cant find a match on the extranet for :  

  • reservation number
  • booking name under

its not legit


3rd option phone support to confirm.


you will always have it in the reservation list and a email a notification for legit bookings.


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