There is new recommended content waiting for you. Sign in to explore!
Introducing your guide to a stronger summer season
We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.
I'm contacting you due to not being able to pay off one of guests bill. The customer is called *** and her virtual card seems to have been blocked. Details are below:
Hello, first of all thank you very much for the cooperation of all the members of this forum which is always a great help. My name is Fran Alvarado and I manage
I have spent just another day trying to resolve no show - no payments, guest request cancellation - refuse payments, card details invalid when supposed to be
Hello.
I'm contacting you due to not being able to pay off one of guests bill. The customer is called *** and her virtual card seems to have been blocked. Details are below:
Reservation ID: ***
Virtual Credit Card Details
Available balance:£0
Card type:***
Card number:***
Card holder's name:***
Expiration Date:***
CVC Code:***
James
Never post such details and always call BdC support directly. Think!
Contact BdC- Location of Partner Only Phone number and Message methods
You have posted this on the partner forum so we cannot help with this.
Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Also you have published your Card number onto quite a public website so may want to remove detail