I'm contacting you due to not being able to pay off one of guests bill. The customer is called *** and her virtual card seems to have been blocked. Details are below:
Hello, for reasons of the coronavirus in my country today they announced quarantine. nobody can go out and you can only go out for an hour and a half to buy
Dear Partner Booking.com Regarding from The Pago Design Hotel Phuket May I please inform you that our hotel will close for maintenance on April and would like
Hello.
I'm contacting you due to not being able to pay off one of guests bill. The customer is called *** and her virtual card seems to have been blocked. Details are below:
Reservation ID: ***
Virtual Credit Card Details
Available balance:£0
Card type:***
Card number:***
Card holder's name:***
Expiration Date:***
CVC Code:***
James
Never post such details and always call BdC support directly. Think!
Contact BdC- Location of Partner Only Phone number and Message methods
You have posted this on the partner forum so we cannot help with this.
Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Also you have published your Card number onto quite a public website so may want to remove detail