1

Guest cancel free of charge

our guest *** from singapore cannot came here because of movement control by malaysia  government can this get full refund?


11
BrookAve

 

Please use the extranet to report it to support team via Inbox > booking Messages.

 

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9
Sharonpowney

You have posted this on the Partner Forum and no the booking.com help team.  If you looking at something for a specific booking I think you need to contact the help team.  Use the Inbox on Extranet to email them. The rules seem quite complicated so feel you should check with them.