Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1

A guest checked out this morning but said she had already paid with booking. How do I know if this is the case? with all other bookings they had to pay upon check out. Many thanks!

A guest checked out this morning but said she had already paid with booking. How do I know if this is the case? with all other bookings they had to pay upon check out. Many thanks!


9
Sharonpowney

Have you gone into the Reservation and checked?

This is partner forum not helpdesk so can't help further.