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Guest destroyed our property
Tonight, couple had a fight in our apartment and destroyed over $2000 in property. We called the police, but they left without paying for the damages. Can I charge their Credit card for the amount of the damages?
You have posted this on the partner forum so we cannot help with this.
Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us