We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Guest did not show up


I am from Myanmar.

The guest did not show up and how can I contact to the local team.

I tried to call the number on your page but your Yangon had moved out.

Can I have local office contact number?


2 Replies


If the guest did not show up, all you have to do is mark a NO-SHOW in extranet under the reservation details. 

1 year ago

As P said above.

Myanmar --- Yangon --- ***

Is that the same number you have?


I must visit Myanmar sometime, we have great staff from your country, so good that we'll not employ Thais anymore.

One of them is like an adopted daughter!

1 year ago