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The guest has paid more than she should

The guest paid for 8 guests but she was only one. What can I do?

BrookAve

Duplicate of The guest has paid more than she should | Booking.com for Partners

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Jaime Rodrígue…

Hi, thanks but how can she claim that money from booking?

BrookAve

Original replied to :The guest has paid more than she should | Booking.com for Partners

Hello, first of all thank you very much for the cooperation of all the members of this forum which is always a great help. My name is Fran Alvarado and I manage

I have spent just another day trying to resolve no show - no payments, guest request cancellation - refuse payments, card details invalid when supposed to be

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The guest has paid more than she should

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