1

Guest has stolen property belongings

Hello,

My guests have stolen about $700 worth of items from my apartment. I have reported guest misconduct on Pulse App and reported this issue to the local police. Is there a more direct method that I can contact Booking.com? Will I get compensated?


11
BrookAve

 

Hi

first things first, if not already done open the reservation ,click report guest, fill out , tick the 2 boxes for follow up and blacklist.

contact as per below

 


 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile


  10. how to contact partner support via private assigned number in inbox