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guest paying method


   Today i received my first booking . N : 3283136066

   I have no credit cart or pre-payment required. if my guest appeared today, how can i do it? take a cash from her? or does she pays for a booking.com and then you transfer me money?

Please answer

Thank you 


Isle of Wight … 2 months ago

If the guest arrives, you'll have to take cash for now

But don't let them book without paying or you'll get a lot of people booking, your calendar will get blocked, and they won't turn up and you'll have no money.

Nazarius Mbona… 2 months ago


How do you make them pay at booking?  i am failing to get where to click

MOHD KAMAL BIN… 2 months ago

Hi Didem,


I have signed up for the Payments by Booking,com. The status is in process and this has been quite outdated, and seem like I couldn't track it. what should I do.

tamo tchanturidze 1 month ago


Unfortunately i didn't find any useful information in this article, because any of described payment method is not available in  my country.

what else we can do?  

I dont't live in the same city i have apartment in, thats's why i have the problem about payment getting in cash



Yash Vilas 1 day ago


Greeting from HOtel Yash Vilas Ranthambhore!!

I have deposited over due amount . kindy make bookable property



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BrookAve 1 day ago


  1. As a new partner Payments by Booking will not be available to you.
  2. So you must instead use 3rd party prepay methods
  3. define the nthe process with a time limit into message template - New Reservation
  4. this now enables you to click Request Cancel then option 1 when they fail to prepay within 24h-48h.
  5. its a fantastic cure to prevent No Shows and fake reservations.


Note: You are never limited to just BdC payment methods, this is a myth many assume.






 no one here but us leprechauns , contact partner support.


  • Remember this Partner Hub is not a direct line to any support team.
  • So never post action requests here, nothing will come of it.
  • Always message or phone Partner Support directly instead. Method #4 Public Phone List 


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vidhatridevi vaghela 6 days ago

Hello ISLE of wight ,

I have people all the time booking without paying and my calender is blocked,i am left waiting for guest arrival, No one turns up most of the time, I lose other guest from other booking channels which are more better in terms of the issue i am facing on booking .com

I dont use a credit card machine nor is that option available to me in India.

Can you please advice and help?

vidhatridevi vaghela 6 days ago

Hello Didem,

Thank you for your reply. I really thank u for the prompt reply as it is extremly difficult to contact booking.com unlike how it used to be a couple of years back.

The indian numbers given are not operational. have tried them umpteenth time. U can understand the plight .

I am sorry to say Booking.com has very strict ruls set for the host but from booking.com side things dont work the same way