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Guest payments

In this static situation, I ask advice from you experts, what is the best method of payment for guests to make? Should I keep the payment through Booking or is it preferable to pay on arrival in the apartment / B & B / Hotel? Thanks for your suggestions.

1 Replies
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Sharonpowney

From my personal experience when I had guests paying when they show up (which was cash only as I did not do eftpos) I had a lot of 'no shows'.  Unfortunately this seems to be a common problem reported on this platform.  You have no way of getting money from these guests who will not answer any of your messages.  Although booking.com charge for processing these payments it stopped all the no shows.  For my small business it is too expensive for me to process credit cards myself.

5 months ago