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Guest refund


A cancellation was made due to the COVID-19 policy. Within how long a  period can my guest expect full refund? 

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BrookAve 2 years ago


Hi Maureen Matlala


We are now in July and there is no such expectation any more, your normal Cancellation policy applies, to all bookings that check-in after April 6th 2020.


Kind Regards


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