1

Guest refund

Hi. 

A cancellation was made due to the COVID-19 policy. Within how long a  period can my guest expect full refund? 

1 Replies
20 Views

10
BrookAve

 

Hi Maureen Matlala

 

We are now in July and there is no such expectation any more, your normal Cancellation policy applies, to all bookings that check-in after April 6th 2020.

 

https://partner.booking.com/en-gb/help/legal-security/coronavirus-faqs

 


Kind Regards

 

PS : please take the time to complete your profile and add the property listing link

How & Why Add your Listing to your Partner Community Profile

 

 

Contact BdC- Location of Partner Only Phone number and Message methods

28 days ago