A guest said they paid with a credit card. It didn't get credited to me.
I wrote to the admin but they told me to put it on the forum, which doesn't make sense to me. Anyway, The girl came at 7 am and I was totally surprised to see her in the house. So I asked her which room she reserved and showed her the budget room for $15 minus the Indian discount on the booking platform. She said, "I need a private bathroom." so I took her to the nicer room listed at $25 minus the Indian discount. So, she leaves the next day and refuses to pay because she said she paid online. Well, I cannot look someone in the eye and call them a liar, so she leaves without paying. Now the admin tells me to put the problem on the forum.
Does anyone know what I can do? Not only this, but she put a 3.8 review. Her main gripe from the reference is because it wasn't located in the next town over so she could walk to the temples.
We only got about 4 guests in the entire month from Booking. Is anyone else not getting many bookings or is it just me?