Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


Guest wants to change Credit card details for payment - how can I help them?

Hello everyone! My guest called me and asked if she could pay by a different credit card to what she currently have registered with I obviously, do not mind but I don't know how to help her with that. Anyone had such situations with customers before?


If BdC allows it and it was not prepaid and just a VCC option then Guest should ask BdC to update the info or pay on arrival by card.


Of course this assumes you have a PoS or virtual terminal to do so.