
1
Guests
Good morning all partners. Hope everyone is staying safe and well as well as surviving these challenging times.
I wanted to find out if any of you are receiving international bookings where guests book for a reasonably lengthy period but then provide incorrect credit card details? We have had this situation at Newlands Guest House in Cape Town about 4 times in the last 2 weeks. Most of these bookings have originated from a specific country but I guess I had better not say where!
Needless to say, we have marked the credit cards as invalid and the bookings have been cancelled through Booking.com. I just wanted to find out if any of you have had similar problems?
Many thanks - look forward to your comments!
Kind regards,
Sarah
Hi
Its fine to share where especially if we recognise the address and know it to be something like Agodoa booked.
Partners cannot assist with Account issues. Posting such topics will not result in any action by BdC Partner Support.
Message or Call BdC PartnerSupport
Kind regards