We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Guests did not show up

I had a reservation but the guests did not show up or respond to our emails

 

2 Replies
80 Views

1
Terry Leary

Ind ivid ual entrep reneur T erry Leary

 

These people did not arrive.  We sent them an email before arrival to ask the time of arrival but no response

Booking.com B.V.

P.O. Box 1639 1000 BP Amsterdam T he Netherland s Fax: Phone:1-800-220-2190 VAT number: NL805734958B01 Registered in the Netherlands No.: 310 47 344 www.booking.com

209 Calle Corrales 43000 Granada Nicaragua

INVOICE

Room Sales USD 492.00

Commission USD 73.80 USD 73.80

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Please transfer the total amount due to our bank account below by the Payment Due date. Be sure to include INVOICE *** and ACCOMMODATION NUMBER *** with your payment instructions.

Bank of America *** *** ACCOUNT: *** ACCOUNT HOLDER: Booking.com B.V. ACCOUNT CURRENCY: USD

1 year ago
8
pibomarco

You must then mark this booking as a no-show in extranet. Or what is your question exactly?

+1
1 year ago