Guests didnt show up

This is bright Island resort,

We recieved your invoice but the visitors did not show up due to their own reasons and they did not communicate to us.

So we wanted you help as it regards to the invoice you sent.

Thank you

M Adamopoulou

Dear Partner,

Since this is only a Partner Community, I think its best you contact directly booking.com through your Extranet inbox tab.

Did you report your guest as a no show???

Isle of Wight …

As always, take payment at the time of booking, same as with AirBnB or any other system, and make sure your settings are for non-refundable. This will stop fake bookings and no-shows.

M Adamopoulou

Dear Ronald,

Please remember to edit your profile in Community...add photo...add your property link.