Use our data-driven guide to capture late-season demand.


Hello. Good afternoon.

Hello. We have received your invoice. But out of 2 guest's invoice that we have received, guest with number *** did not visit our hotel so please cancel your invoice.



Profile picture for user s
Sharonpowney 2 years ago

You have posted this on the partner forum so we cannot help with this.  Contact help team using Inbox icon on Extranet (Option messages) or give them a call see link for local phone numbers.

If guest to does visit you need to mark as No Show then you won't be an invoice.