1

Help

has anyone else had problems with getting payment from Booking.com.  I have phoned

them emailed them and have had no response.  I am on another platform and am thinking of cancelling all future bookings with booking.com .  Any advise would be gratefully received.

9 Replies
56 Views

10
BrookAve

 

Hi Ellie,

 

That sounds very odd , you cant get though at all, what country are you in?

 

Even messages are responded to quickly I find, even if it is 2 days.  As for phone to support team usually on 2nd or 3rd attempt I get into a queue if not directly to someone.

Any chance you could finish your partner profile to include your listing URL, would be appreciated, thanks.

 

Kind Regards.

 

 

 

+1
5 months ago
5
Don Burns

My Booking,com payments are deposited in my USA bank account within 48 hours after our guests check-out.

+2
5 months ago
10
M Adamopoulou

Wow!!! Don how is this???

You are very lucky...My Booking.com payments are deposited in my account usually 10 days after guests check-out...

Cheers!!!

5 months ago
5
Don Burns

These are my booking platform payment bank-deposit schedules, after guests depart:

  • Booking,com:  2 days
  • Airbnb: 2 days
  • Expedia:  10 days

Booking,com and Airbnb payments are automatic.  I must send Expedia a payment-request invoice after each guest leaves

+2
5 months ago
10
BrookAve

I think it's that fast due to being a VCC and not ePay  from OTA

+1
5 months ago
10
M Adamopoulou

Don, thanks for your feedback.

My payments are:

Booking.com payments are 4 times a month.

Airbnb 2 days after guest check-out.

Cheers!!!

 

5 months ago
1
Gabriel Kearns

Payments thru Booking.com, if direct deposit has been applied to your account should result in payouts provided and set to your bank for processing no later than two days into or after reservation dates.

+1
5 months ago
10
M Adamopoulou

Gabriel thanks for your comment but no...as I said I get paid 4 times a month...

5 months ago