Use our data-driven guide to capture late-season demand.

e
1

Help

has anyone else had problems with getting payment from Booking.com.  I have phoned

them emailed them and have had no response.  I am on another platform and am thinking of cancelling all future bookings with booking.com .  Any advise would be gratefully received.


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 2 years ago

 

Hi Ellie,

 

That sounds very odd , you cant get though at all, what country are you in?

 

Even messages are responded to quickly I find, even if it is 2 days.  As for phone to support team usually on 2nd or 3rd attempt I get into a queue if not directly to someone.

Any chance you could finish your partner profile to include your listing URL, would be appreciated, thanks.

 

Kind Regards.

 

 

 

Profile picture for user kiltguy.aol.com d
5
Don Burns 2 years ago

My Booking,com payments are deposited in my USA bank account within 48 hours after our guests check-out.

Profile picture for user m.adamopoulou.hotmail.com m
10
M Adamopoulou 2 years ago

Wow!!! Don how is this???

You are very lucky...My Booking.com payments are deposited in my account usually 10 days after guests check-out...

Cheers!!!

Profile picture for user kiltguy.aol.com d
5
Don Burns 2 years ago

These are my booking platform payment bank-deposit schedules, after guests depart:

  • Booking,com:  2 days
  • Airbnb: 2 days
  • Expedia:  10 days

Booking,com and Airbnb payments are automatic.  I must send Expedia a payment-request invoice after each guest leaves

Profile picture for user barry.reilly.winnov.net b
11
BrookAve 2 years ago

I think it's that fast due to being a VCC and not ePay  from OTA

Profile picture for user m.adamopoulou.hotmail.com m
10
M Adamopoulou 2 years ago

Don, thanks for your feedback.

My payments are:

Booking.com payments are 4 times a month.

Airbnb 2 days after guest check-out.

Cheers!!!

 

Profile picture for user denvermadesimple.outlook.com g
1
Gabriel Kearns 2 years ago

Payments thru Booking.com, if direct deposit has been applied to your account should result in payouts provided and set to your bank for processing no later than two days into or after reservation dates.

Profile picture for user m.adamopoulou.hotmail.com m
10
M Adamopoulou 2 years ago

Gabriel thanks for your comment but no...as I said I get paid 4 times a month...