1
Holidays Black Diamond

help

need help ...I want to cancel a booking

don't understand why the prices we're not updated for next year..

 

10
M Adamopoulou

Hello!

Since this is only a Partner Community contact booking.com directly through your Extranet inbox tab or call your local BDC office.

Wish you well.

11
BrookAve

 

hi Holidays Black Diamond

 

all you can do is :

  1. message the guest first  in the reservation details page then click Request To cancel, option 2.
  2. Try to offer alternative dates .etc.  
  3. Guest receives email to confirm.

This is the best method and outcome, otherwise BdC will charge you relocation invoice

 

Kind Regards.