Help me

Hi Admin of Booking.com

Please help me 3 problem:

First: I have received a reservation from guest ***, she book from 29 June to 2 July (3 nights). But when she came, she tell me that she just stay in 1 night, so i just received 1 night fee from her.

You can recheck with her. 

This is the first reservation on booking.com, that's why i don't know how to report it to the admin!?

Please check again and sent me the right commission fee i have to pay for Booking.com (i have received a bill from booking.com sent me, and it seam i have to pay commission for all of 3 nights like Ms *** booked)

Second: Help me to show me the Booking.com 's bank account from Viet Nam, so i can pay for the commission easier. 

Third: I can not received the Code. Can you tell me why? Can you sent the code to my address: Apartment unit A3.3302A, Vinhomes Golden River, 02 Ton Duc Thang street, Ben Nghe ward, District 1, Ho Chi Minh City, Viet Nam.

I will pay for the first commission of the first reservation when i get all of your answer to help me. 

Look to see your answer. Thank you so much! 




This is not the Admin of booking.com but is a Partner forum for partners to discuss issues.  You need to contact booking.com direct.  Use the email icon on the top banner of Extranet marked Inbox.