Hi. About reservation ***
The guests chose another hostel for those dates. But two of their guests decided to stay for the same dates. Mr. **, we did not delete their reservation. So, reservation number *** is irrelevant and false. We already paid a penalty for that, but we did not immediately notice the reason of this penalty. Sorry for that. That is why we can not pay for the bill number *** 01.01.21 - 31.01.21
The guest will wright you a message to email@example.com. Thank you.