Hi, I need to cancel a guest reservation however it’s says that it’s not possible to send a cancelation request in less then 48 hours before guest check in. What can I do?
Confirmation number :***
reservation date made on: Sep 18, 2021
I tried to call your customer service in
+44 20 3320 2609 but they are keep asking for PIN number & I don’t understand what is it? for sure it’s not property number, I’ve tried all options with no success. please guide me how can I cancel this reservation ASAP. Thx,