host cancellations due to covid mandates in country
We are new to using booking.com as a host.
We have a house in France. The country has mandated that no more than 7 people can rent a location. We have a request for 8 people.
We have a second issue as well that has to do with the heating system.
How do I cancel this reservation? Do i contact the guest and ask them to cancel and waive their fees?