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How can i contact the guest?

Hi, today i have a reservation for mr. *** ***. I contacted him on his mobile and i wrote him a message to know what time he'll arrive. But his mobile Is switch off. How can i contact him and show him check in way?

Thanks

1 Replies
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Sharonpowney

Really frustrating when guests don't respond and you need to get in touch with them.  unfortunately lots of guests may not have setup of their mobile if in a foreign country.  Can you leave a note on the door with your number so that they can contact you when they arrive?

Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers. 

https://partner.booking.com/en-us/help/where-you-can-reach-us

1 month ago