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How can I find out which payment terms have been agreed, who charges guest, Booking or Me ?

At the moment I have guests in and I am not certain if the guest payment is to be, or has been charged by Booking.com or if the payment is to be made on location at check-in.

How can I find out which payment terms are applicable ?

Thanks anyone in advance for your help.

Frans

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5 Replies

9
M Adamopoulou

Hi Frans and welcome to the Partner Community.

In your Finance tab In your Extranet you can find details.

Hope this helps.

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1 month ago
8
Aaltje B.

Hi Frans, 

 

Another Dutch speaking partner here in New Zealand. Any questions, fire off. There is lots to discover being a new host. 

Wishing you lots of lovely guests. 

Are you in town or rural? 

Greetings,

Aaltje B. 

 

 

1 month ago
1
Frans Keuning

Hello Aaltje, Thanks for your response and good luck with the kiwis. I was there for 2 years many moons ago. Finally built my rental property in Mexico while living in NL. Finding my way arround BdC is almost as challenging.

Groetjes, Frans

 

1 month ago
B.
Community Admin

Dear Frans Keuning! Thanks for posting in the Community!

 

You can check your current payment method and/or change it under "Property" tab - "Policies", scroll down to "Guest payment options" section.

 

You can check payment method for each reservation in the Reservations tab by selecting "Reservation details".

 

Best regards.

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1 month ago